# How Dropanas Works Inside | MTechnology Case Study

> Inside Dropanas: the dropshipping platform from Venezuela with a dollar and bolívar wallet, per-warehouse inventory, couriers and an API. See the case.

URL: https://mtechnology.co/en/portfolio/dropanas
Actualizada: 2026-10-02

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Custom platform Dropshipping and logistics · Venezuela

Are you a Dropanas seller or supplier? [Log in at dropanas.com →](https://dropanas.com)

# Dropanas: an entire dropshipping operation on a single platform

Complete redesign and custom development of the platform that runs suppliers, warehouses, couriers, carriers and sellers, in two currencies and with the money balanced at the end of the day.

![Dropanas management dashboard with the period’s indicators: orders, sales, warehouses, suppliers and wallet balances in dollars and bolívares](https://mtechnology.co/_astro/dropanas-admin-panel-control.Gj8wnmcc_1Q3suX.webp)

## How Dropanas works: suppliers, warehouses, couriers and sellers

Dropanas connects suppliers, sellers and buyers in Venezuela: the seller sells, the supplier ships to the warehouse and the network of couriers and carriers delivers and collects. We fully redesigned the platform and built the features it was missing to run that entire operation —wallet, inventory, logistics, closings and a supplier API— in a single system.

## The challenge

Venezuelan dropshipping is nothing like the textbook kind. Three things complicate everything at once:

**Two currencies and a moving exchange rate.** Prices, commissions and freight live in dollars and bolívares at the same time. Every rate change throws off whatever was already calculated.

**Money arrives four different ways.** Cash in dollars, cash in bolívares, mobile payment and Zelle, collected by couriers on the street. Without a closing that separates each method, reconciliation is impossible.

**Many different people looking at the same thing.** Suppliers, warehouse and logistics coordinators, directors, couriers, partner carriers and sellers. Each needs one part of the same order, and none of them should see the rest.

## Goals

That every bolívar and every dollar has an owner and a transaction that explains it; that an order’s status is answered by looking at the screen, not by making a phone call; and that the operation can grow in suppliers, warehouses and couriers without the manual work behind it growing too.

## The solution, screen by screen

![A Dropanas user’s wallet with the available balance in dollars and bolívares and a summary of transactions](https://mtechnology.co/_astro/dropanas-wallet-entender-movimientos.D2-7s2Tb_Z1mSgi0.webp)

### One wallet per user, in two currencies

Every seller, supplier and courier has a wallet with a balance in dollars and in bolívares. Collections, commissions, shipping costs and withdrawals all land there, each transaction tied to the shipment that generated it. It is the accounting heart of the platform.

![Dropanas exchange rate screen with the current rate in bolívares per dollar and its history](https://mtechnology.co/_astro/dropanas-tasa-de-cambio.C_q6KUPb_Z20FSUb.webp)

### The rate rules, and recalculates everything

In Venezuela, yesterday’s price is no good today. When the rate is updated, the platform automatically recalculates commissions, shipping costs and freight rates between warehouses, and keeps a history of every change with its variation.

![Inventory of a Dropanas warehouse with products, receipts, current stock and outbound shipments](https://mtechnology.co/_astro/dropanas-bodega-inventario.DJfqk6VW_1HtIhr.webp)

### Per-warehouse inventory, with traceability

Receipts, current stock, outbound shipments and storage location, warehouse by warehouse and supplier by supplier. Every product keeps its history: which warehouse it left, when it came in and where it went.

![A Dropanas seller’s order list with the status of each shipment and the assigned carrier](https://mtechnology.co/_astro/dropanas-vendedor-seguir-pedido.8DjiS-Ju_1gXdos.webp)

### The shipment as the common thread

Pending, being prepared, in transit, out for delivery, at the office, delivered, paid, issue, return. Every status is visible to the seller, the warehouse, the courier and the partner carrier, without anyone having to call and ask.

![Courier end-of-day closings in Dropanas, with cash in dollars, cash in bolívares, mobile payment and Zelle](https://mtechnology.co/_astro/dropanas-cierres-de-mensajero.4GSUvb7r_ZUul6T.webp)

### The courier’s closing, balanced

Couriers collect cash in dollars, cash in bolívares, mobile payments (pago móvil) or Zelle. The end-of-day closing separates each method, coordination confirms it and reconciliation comes from there. It is exactly where money used to go missing.

![Dropanas user management with the count per role: suppliers, couriers, warehouse coordinators and logistics coordinators](https://mtechnology.co/_astro/dropanas-admin-usuarios-y-roles.I-7vpub6_2gzvmL.webp)

### Sixteen roles, each with its own dashboard

Administrator, logistics director, logistics and warehouse coordinators, accounting staff, suppliers, couriers, partner carriers, sellers and support users. Each role sees its own menu and only what concerns it.

![A Dropanas supplier’s dashboard with their balance, inventory status and pending orders](https://mtechnology.co/_astro/dropanas-proveedor-dashboard.CjZUydyU_mPl7T.webp)

### Suppliers come onto the platform

It is not an add-on: suppliers create their products and variants, ship to Dropanas warehouses, track their inventory and see what they are owed. What used to go through WhatsApp and spreadsheets now has its own screen.

![Dropanas integrations screen for connecting a Shopify store through a bridge](https://mtechnology.co/_astro/dropanas-shopify-conectar-bridge.DakwTT2Z_th6tM.webp)

### Connected to the seller’s store

A bridge to Shopify and a REST API with tokens, a sandbox and webhooks so suppliers and stores can integrate their own systems without asking anyone for anything.

## What we built

✓ Complete interface redesign

✓ Per-user wallet in dollars and bolívares

✓ Master wallet, commissions and reconciliation

✓ Exchange rate with automatic recalculation

✓ Inventory, storage locations and picking

✓ Courier management and end-of-day closings

✓ Partner carriers, offices and dispatches

✓ Issues and returns dashboard

✓ Supplier portal with products and variants

✓ REST API with tokens, sandbox and webhooks

✓ Integration with Shopify stores

✓ Roles, permissions and transaction audit trail

## The platform in numbers

16

user roles, each with its own menu

91

data models

280

database migrations

612

views built

93

interactive components

247

automated tests

Counted from the platform’s codebase. The figures shown inside the screenshots come from the test environment, not from the real operation.

## Technologies used

Laravel 11 PHP 8 Livewire 3 Blade MySQL REST API Webhooks Shopify

Client

Dropanas

Location

Venezuela

Service provided

Complete redesign and feature development

Industry

Dropshipping and logistics

User roles

16

Currencies

Dollars and bolívares, with its own exchange rate

Status

Live

[Visit dropanas.com](https://dropanas.com)[I want a platform like this](https://mtechnology.co/en#contacto)

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