# Open an IT Support Ticket Online | MTechnology

> Tell us what is wrong, choose the priority and get a response within the agreed time. Open your technical support ticket with MTechnology right now.

URL: https://mtechnology.co/en/support/ticket
Actualizada: 2026-09-29

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Ongoing support

# Tell us what happened. We will take care of it.

Open a ticket in two minutes. Based on the priority you choose, you will know exactly when we will respond.

Help desk online Monday to Friday, 8:00 a.m.–1:00 p.m. and 2:00–5:00 p.m. (Bogotá time, UTC−5) · emergencies 24/7

Ticket created

## —

We sent the confirmation to **your email**. We will respond — .

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## Open a ticket

What happened? *

Name *

Email *

Affected service

WebsiteOnline storeE-learning platformCustom softwareBusiness email / hostingOther

Priority

Low Can wait Medium Annoying, not blocking High Stops operations

We respond the same business day

Tell us the details

Fill in what happened, your name and your email to send the ticket.

Send ticket

By submitting, you accept our [personal data processing policy](https://mtechnology.co/en/personal-data-policy).

Your ticket preview

Subject

No subject yet

Service

Website

Priority

Medium

Response

Same day

What happens next

- **Immediate confirmation** with your ticket number, by email.

- **A technician picks it up** within the priority’s response time.

- **Resolved and verified** with you before the ticket is closed.

Is it an emergency?

Message us directly, 24/7.

[WhatsApp](https://wa.me/573502355765)