Services
IT solutions
for businesses in Colombia.
Seven ways to solve a business problem, with our own in-house team in Bogotá. We don't sell technology for its own sake: each of these services exists because it fixes something that is costing you time, money or customers today.
Custom software
When off-the-shelf software doesn't fit the way you operate, we build the one that does.
- Processes that live in spreadsheets
- Systems that don't talk to each other
- Operations that outgrew their tools
Artificial intelligence
Customer service, classification and analysis that keep working while your team sleeps.
- Customer service that can't keep up
- Documents someone reads one by one
- Decisions waiting for someone to pull the report
Web development
A website that shows up when people search and converts when they visit.
- Websites that don't show up on Google
- Slow pages that lose visitors
- Designs that break on mobile
E-learning platforms
Enrollment, content, assessment and certificates in one place.
- Schools that enroll students over WhatsApp
- Certificates issued by hand
- Courses living in shared folders
Ecommerce
Keep selling at eleven at night, with inventory that adds up.
- Orders lost between channels
- Inventory that doesn't match the warehouse
- Payments that fail at the last step
IT support
Someone who answers when something goes down, with a committed response time.
- Outages nobody knows who to report to
- Vendors who take days to reply
- Problems that keep coming back because they were never fixed at the root
Hosting and cloud
Infrastructure that stays up, with someone keeping an eye on it.
- Websites that go down without anyone noticing
- Backups nobody has ever tested
- Certificates that expire on a Sunday
Not sure which one you need?
Tell us what's giving you trouble and we'll tell you which of the seven applies — or whether none does. The initial assessment is free.
If what you need is to get customer service and PQRS (petitions, complaints, claims and suggestions) under control, take a look at Support 360. If you'd rather start from your sector, see our technology solutions by industry. If your website is already live and needs someone to look after it, see our website maintenance. And if you'd like to know who you'll be working with first, meet the MTechnology team.
Let's talk