How do you invoice and how do we pay?
We invoice from MTechnology S.A.S., in U.S. dollars (USD) if you prefer, and every payment is invoiced. You can pay by international transfer, with Wise from euros or via PayPal, and we sign an NDA if you need one. How to report an invoice from a non-EU supplier is for your tax advisor to confirm. Details on our payments page.
Does MTechnology have an office in Spain?
No. Our headquarters and team are in Bogotá, Colombia, and we work remotely for companies in 11 countries, Spain among them. Meetings, deliveries and support all happen online and in Spanish.
What hours do you work?
Bogotá time, UTC−5 all year. Mainland Spain is six hours ahead in winter and seven in summer, so 8:00 to 12:00 in Bogotá is 14:00 to 18:00 (or 15:00 to 19:00) in Madrid: that is the window for meetings and support.
Can you connect my store or platform to the ERP to comply with Verifactu?
Yes, that is integration work: making every sale reach the invoicing system on its own, with complete data. Adapting the invoicing software itself to Verifactu is its vendor’s responsibility; we connect everything else to it. Which systems you have and what connection options they offer is reviewed in the diagnosis.
Do you support Moodle in Spain?
Yes, remotely: version upgrades, backups, performance, plugins and support for your team, during the Spanish afternoon. We also host Moodle if you need it. More in e-learning platforms.
How do you handle personal data under the GDPR?
When a system stores personal data, we design it so your company can comply with the GDPR and the LOPDGDD. If we access that data from Colombia, we sign the data processing agreement with the international transfer safeguards your company requires. Compliance decisions are made by your legal team or your data protection officer.
How does a project start?
With a free 30-minute diagnosis by video call. Then we send a written proposal with the scope, timeline and price, before any work begins.