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Website redesignManagement systems · Bogotá and Lima

Grupo Élite: a consulting firm that also sells training, on a single website

Website redesign for Grupo Élite Organizacional, a training, consulting and auditing firm specializing in management systems, with a presence in Colombia and Peru.

Home page of the Grupo Élite Organizacional website on midnight blue, with the headline about sixteen years in management systems and four vertical service cards

Project overview

Grupo Élite Organizacional trains, advises and audits management systems —ISO 9001, 14001, 45001, 27001, 22000 and 37001, HACCP, GMP (BPM)— and specializes in anti-money laundering risk prevention under Colombian frameworks: SARLAFT, SAGRILAFT and PTEE. It operates from Bogotá, with an office in Lima and coverage across Latin America. We redesigned its website so that its two businesses —consulting for companies and selling training to professionals— stopped getting in each other’s way and lived under the same roof, and we developed the e-learning platform where courses are taught and certified.

The challenge

The underlying problem is a website that has to do two different jobs at once, and it breaks down into three:

Two visitors who have nothing in common. The manager who needs to implement SAGRILAFT wants a conversation; the professional who wants to get certified as an internal auditor wants to enroll tonight. The same button does not work for both.

Training is bought by calendar, not by catalog. Nobody signs up for a 150-hour diploma program without knowing the schedule, the exact dates and whether they can pay in installments. If that is not on the page, the question gets answered on WhatsApp or not at all.

Credibility is won or lost in the first few seconds. An international certificate is bought on trust. The track record, accreditations and reviews had to be in plain sight, not on an “About us” page nobody visits.

Goals

A home page that opens both doors —companies and individuals— without forcing a choice; courses that can be bought and paid for without leaving the site; a dedicated lead-capture page for each consulting service with the form in view; and a Grupo Élite team able to publish a course, change a price or open an enrollment period without depending on us.

The redesign, screen by screen

The “Services for companies” section of the Grupo Élite website, with an accordion for Training, Consulting, Auditing and Technology next to a photo of a consultant

Four lines, one block

Training, Consulting, Auditing and Technology unfold in the same accordion. Someone who arrives looking for an audit discovers the other three without leaving the section, and the home page does not grow by four screens to make it happen.

Methodology tabs on the Grupo Élite website, with the Methodologies tab open over an overhead photo of a team at work

Seven answers in the space of one

Methodology, portfolio, partnerships, corporate training, assisted virtual learning, international coverage and live classes share one set of tabs. It is the section that answers “why you” without turning into a wall of text.

Grid of Grupo Élite courses with each program’s artwork, the sale badge and the crossed-out price next to the current price

The catalog is the home page

Courses and diploma programs appear with their artwork, price and current offer before visitors have to look for a menu. It is a store, not a brochure: each card leads straight to the program page.

Program page for the Compliance Officer diploma on the Grupo Élite website, with format, duration, schedule, calendar of dates and the price with a financing option

The program page answers before anyone asks

Format, duration in hours, schedule and the full session calendar sit at the top, next to the price. Someone weighing a 150-hour diploma program needs to know whether it fits their calendar before anything else.

The “About the course” block on the Grupo Élite website next to the checkout panel with PayU payment methods: cards, PSE, Baloto and Efecty

Paid on the site, with or without a card

The payment gateway accepts cards, PSE (Colombian bank transfer), Baloto and Efecty (cash payment networks), and programs can be financed. In open-enrollment training, half the sale is lost at the “write to us to pay” step: here that step does not exist.

Grupo Élite landing page for SARLAFT and SAGRILAFT advisory services, with the contact form on the right and an anchor bar linking to the page’s five sections

One landing page per service, with its own form

Consulting services are not sold with a cart button. Each one has its own lead-capture page, with the form visible from the first screen and an anchor bar that organizes the rest of the read.

The “Who we are” section of the Grupo Élite website on a midnight-blue background, with counters for companies supported, students and courses developed

The track record, in three numbers

Companies supported, students and courses developed, set on the brand blue at the point of the journey where visitors have already seen the catalog and have not yet decided. The figures are maintained by Grupo Élite.

Testimonials section of the Grupo Élite website with Google reviews from students, each with a five-star rating

Reviews arrive on their own

Testimonials are pulled from Google, not from a file someone has to update. A student who finishes a course and leaves a review shows up on the home page without anyone touching the site.

What the project included

✓Corporate website redesign
✓Home page with the four service lines
✓Catalog of courses and diploma programs
✓Program pages with schedule and calendar
✓Online payment with gateway and financing
✓Lead-capture landing pages per service
✓Forms connected to the CRM
✓Google reviews on the home page
✓Newsroom and blog
✓E-learning platform on its own subdomain
✓Measurement with analytics and heatmaps
✓Mobile optimization and technical SEO

Behind the website, a classroom

Home page of academia.gelite.org, the Grupo Élite e-learning platform, with the course search and the counter of courses delivered, students and certificates issued

The purchase ends at academia.gelite.org, the e-learning platform we developed for Grupo Élite, credited in its footer. It handles what the sales site cannot: student enrollment, classrooms with each course’s content, instructors, the calendar of upcoming events and certification at the end of the program. The two are separate on purpose —one sells, the other teaches— and visitors move from one to the other without noticing.

A website the client updates on its own

The training calendar changes every month: an enrollment period opens, a price is adjusted, a promotion launches with a deadline. None of that can wait for a development cycle. The site was built on WordPress with visual editing and an ecommerce catalog, so publishing a new course, changing a session’s schedule or activating a discount is done by the Grupo Élite team itself. The forms live in the CRM, so fields and recipients can also be changed without touching the site.

Technologies used

WordPressElementor ProWooCommercePayUCustom LMSKommo CRMGoogle Tag ManagerMicrosoft Clarity

The track-record figures shown in the screenshots and on this page —sixteen years in operation, 2,950 companies supported, 49,580 students and 739 courses developed— belong to Grupo Élite Organizacional and are published on its own website. They are not a result of this project. The courses, prices and programs in the screenshots are likewise theirs.

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